1. Introduction
This Privacy Policy explains how ResellerPanels.com ("we", "us", "our") collects, uses, stores, and protects information when you use the FB Auto Group Poster Chrome extension and our licensing website (collectively, the "Service"). By installing the extension, activating a license, or using any part of the Service, you agree to this Policy.
2. Information We Collect
2.1 Information you provide
- License key, email address, and contact details you submit during purchase or activation.
- Support correspondence sent to care@resellerpanels.com.
- For resellers: account username and any business details you enter into your reseller panel.
2.2 Information collected automatically
- Device fingerprint — a non-personal hash generated on first activation, used solely to bind one license to one browser/device.
- License validation logs — timestamp and IP address recorded on each license-check call to prevent abuse and license sharing.
- Basic web-server logs (HTTP request method, status code, user agent) retained for security and troubleshooting.
2.3 What we do NOT collect
- We do not collect your Facebook username, password, friends list, messages, or any data from your Facebook account.
- The extension runs locally in your browser. The content of your posts is never transmitted to our servers.
- We do not track your browsing activity outside of facebook.com pages where the extension is invoked.
3. How We Use Information
- To validate, activate, suspend, renew, or reset licenses.
- To prevent fraud, license sharing, and abuse of the Service.
- To provide customer support and respond to your inquiries.
- To send transactional emails (purchase receipts, expiry reminders, important Service notices).
- To improve the extension and fix bugs based on diagnostic information you voluntarily share.
4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We share data only in these limited cases:
- Payment processors (e.g. PayPal, Stripe, Paddle) who handle your purchase securely.
- Hosting provider that runs our licensing server (cPanel/MySQL infrastructure).
- Resellers — if you purchased from a reseller, that reseller has access to the licenses they themselves generated.
- Legal authorities when required by a valid court order or applicable law.
5. Data Security
We protect your data with industry-standard measures: HTTPS in transit, hashed passwords (bcrypt), prepared statements against SQL injection, and access controls on the admin/reseller panels. No system is 100% secure, so we cannot guarantee absolute security — you are responsible for protecting your own license key and login credentials.
6. Data Retention
We retain license records for as long as your license is active and for a reasonable period afterward for accounting and audit purposes. You may request deletion of your personal data by emailing care@resellerpanels.com, subject to legal and contractual retention obligations.
7. Cookies
Our admin and reseller panels use a single PHP session cookie required for login. We do not use advertising or third-party analytics cookies on the licensing backend.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to withdraw consent. Contact us at care@resellerpanels.com to exercise these rights.
9. Children
The Service is not directed at individuals under 18. We do not knowingly collect data from minors.
10. International Transfers
Your data may be processed on servers located outside your country. By using the Service you consent to such transfers.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the current version. Continued use of the Service after changes constitutes acceptance.